understanding politics, considerations

Journalism Versus Marketing


May 24th, 2009 · Business, Economics, and Finance, Marketing and Advertising, Media and Journalism, Science and Technology

SEO­moz offers some humor­ous jokes through which peo­ple can know whether their writ­ings are influ­enced by the Inter­net. The com­ments are amus­ing, but I wanted to address one related con­flict that I have found between my prior career as a jour­nal­ist and my cur­rent one as an Inter­net marketer.

I have writ­ten this blog since 2006, when I was a news­pa­per edi­tor and pub­lisher in Boston. By using var­i­ous Inter­net util­i­ties, I have always known the com­mon search terms, links, and key­words through which peo­ple have found this blog. But, after I know this infor­ma­tion, I have a con­flict over whether to use it.

For exam­ple, here are the top-three search terms through which peo­ple have found my blog since I started writ­ing three years ago:

holo­caust — 53,261 visitors

uni­verse — 22,187 visitors

dol­lar — 20,108 visitors

If I merely wanted to increase my traf­fic (in pur­suit of adver­tis­ing or fame), then I would write more posts about the rel­e­vance of the Holo­caust to today, the sci­ence the Big Bang ver­sus the cre­ation of the uni­verse in the Bible, and the future of the dol­lar in rela­tion to today’s finan­cial cri­sis. But the jour­nal­ist in me, of course, might rather want to write about other sub­jects that are timely or about which I am pas­sion­ate. The sub­jects that are pop­u­lar are not always the ones that are desirable.

Tra­di­tional media out­lets have always faced a sim­i­lar dilemma. I can­not remem­ber any spe­cific data or a source because it was years ago, but I heard this story from a jour­nal­ism pro­fes­sor back in col­lege at Boston Uni­ver­sity: When­ever the Boston Her­ald, the major tabloid in the city, would pub­lish a pic­ture of Ted Williams on its front page, the news­pa­per would sell some­thing like tens of thou­sands of more copies. So the edi­tor, of course, would face a dilemma: pub­lish a pic­ture of Williams even if it was not timely (and please his boss, the pub­lisher, by sell­ing more papers) or put some­thing else on the front page the was more rel­e­vant and timely to the news of the day even though fewer copies would be sold.

SEO­moz was mak­ing a joke in its post, but the issue raised by the writer is actu­ally quite seri­ous. When blog­gers and other Web 2.0 writ­ers decide what con­tent to pub­lish and what head­lines to put on their posts, they must choose whether to dis­cuss inter­est­ing top­ics and use “punny” head­lines (as news­pa­pers have always done) or pub­lish con­tent that draws as many read­ers as pos­si­ble and use sim­ple head­lines con­sist­ing solely of pop­u­lar key­words that attract search engines.

In more ways than one, new media providers are fac­ing the same delim­mas faced by tra­di­tional out­lets. It is a choice between authen­tic­ity or pop­u­lar­ity, between jour­nal­ism and mar­ket­ing. It will be inter­est­ing to see which route the Web 2.0 world takes.